PAYMENT OPTIONS

Papilio accepts American Express, Visa, MasterCard, Discover, and PayPal.

SALES TAX

Sales tax of 7.5% will be added to packages shipped to recipients within California.

USING A MERCHANDISE CREDIT OR GIFT CARD

You may apply a merchandise credit or Papilio virtual gift card to your order on the final payment page. After checking the box, you will be prompted to enter the merchandise credit or gift card amount with the corresponding redemption code. Please note: PayPal may not be used in conjunction with a merchandise credit or gift card.
To locate your total amount and code, please reference the gift card or return confirmation email. If you are not able to locate this email, please contact Papilio at customer.service@papiliostores.com.

CANCELLATION POLICY

Orders may be cancelled or modified prior to shipment. Cancelling an order prior to shipment will result in no charge to your credit card. If you would like to submit a cancellation or modification request, please contact Papilio at customer.service@papiliostores.com. Once an order has shipped, we are no longer able to cancel or modify it. Papilio’s Return & Exchange policy applies to all shipped orders. If a package is not accepted or refused and returned to us, a merchandise credit will be issued less the original and return shipment costs.

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